Booking & Privacy Policies
Enquiries and booking confirmation
Quotations and payments
Waiting, delays and cancellation
Waiting and flight changes
Waiting allowances and any extra charges are agreed in your written quotation.
Cancellation and refunds
Cancellation and refund terms are supplied with your quotation before payment.
Passengers, luggage and vehicle suitability
Privacy and contact
We use your enquiry details to respond, quote and arrange your requested transfer. Contact us to request correction or deletion.
Enquiry details are stored privately in our WordPress system and emailed to the booking team. Necessary trip details may be shared with your assigned transport provider. WhatsApp is a third-party service with its own privacy terms. Contact help@sindhudurgchipiairporttransfers.com to request correction or deletion. Do not send card details or identity documents through this form.
In this guide
Information supplied with your request
Provide accurate travel dates, flight details, addresses, passenger numbers and luggage requirements. If any detail is provisional, identify it as provisional and update the team before accepting a final quotation. Changes can affect vehicle suitability, route, timing or price.
A form submission records an enquiry and may generate a reference. That reference identifies the request; it is not by itself a promise that a vehicle has been reserved. Keep the quotation and the actual booking confirmation together so the status of the journey is clear.
If another person books on your behalf, ensure the lead traveller receives the accepted details. The person meeting the vehicle should know the meeting point, contact method and payment position relevant to the trip.
Scope of the quoted journey
The accepted quotation should describe the pickup, drop, date, category and any agreed additional services. A private airport transfer should not be treated as unrestricted sightseeing, unlimited waiting or full-day vehicle use unless those services are expressly included.
Ask the team to clarify parking, applicable road charges, driver-related charges and any waiting allowance before accepting. If an item is excluded or conditional, its basis should be explained in the booking conversation.
Starting fares shown on the website, where available, refer to their stated conditions. The price for your exact address and requirements is confirmed in the quotation. Do not combine an old promotional amount with a different category or itinerary unless the team accepts that arrangement.
Payments and acknowledgements
Payment conditions are supplied for the individual booking. If an advance is required, confirm the amount, agreed method and remaining balance before paying. Keep the acknowledgement and reference so the payment can be connected to the journey.
The current enquiry form does not collect online card payments. Do not enter bank credentials or payment card details into a message field. If a payment instruction seems unclear, verify it with the booking team through the known contact channel before proceeding.
An enquiry acknowledgement, quotation, payment acknowledgement and booking confirmation are different records. Ask which stage your request has reached if you are unsure, rather than assuming that receipt of one document completes every part of the booking.
Changes to flights, addresses or passengers
Contact the team promptly when a relevant detail changes. Explain the old and new information clearly and ask whether availability, category, timing or fare needs review. A change is not completed merely because it was sent in a message; obtain an acknowledgement and updated agreement.
If a flight changes, follow the airline's current reporting instructions and discuss the effect on the vehicle collection. Do not assume the airport transfer automatically moves to a new time or a new airport.
Additional passengers, bags, stops or properties should be reviewed before travel where possible. The original quotation applies to its agreed scope, and a revised request may need a revised quotation.
Waiting, cancellation and refund conditions
Read the actual waiting and cancellation terms supplied with the quotation. Ask how the waiting allowance is measured, when an extra charge could arise and how a delay should be communicated. Do not infer unlimited free waiting from a general airport-transfer description.
For cancellation, use the agreed booking channel, identify the reference and ask for acknowledgement. The conditions accepted for the journey determine what payment or refund arrangement applies. This draft does not invent a universal cancellation percentage or refund processing deadline.
The operator must complete and verify its actual terms before publishing this page as a final policy. Specific obligations, deadlines, tax treatment or legal statements should be reviewed against the real business arrangement rather than inferred from this general booking explanation.
Personal information used for enquiries
The enquiry process collects information needed to discuss the requested transfer, including contact details, journey information and relevant notes. The website saves the enquiry privately in WordPress and attempts to email the booking team. Necessary trip details may be shared with the transport provider assigned to the accepted journey.
WhatsApp links open a separate third-party service. Information shared there is also subject to that service's own arrangements. Keep sensitive documents and financial credentials out of routine enquiry messages.
For a correction or deletion request, contact help@sindhudurgchipiairporttransfers.com and identify the relevant enquiry without publishing personal information publicly. The operator should explain its actual retention practices and any relevant limits before this draft is adopted as a complete privacy notice.
Review before using these terms
The business must enter its actual operator identity, correspondence address, waiting allowance, payment conditions and cancellation procedure. Any blank or general wording should be resolved before customers are asked to rely on the policy for a confirmed booking.
This page explains the current enquiry workflow and identifies matters that need agreement. It does not establish services that have not been confirmed or replace the individual quotation. If published information conflicts with the proposed booking, resolve the discrepancy in writing before accepting.
Contact the team with questions about the journey or the policy. Clear terms are useful because they describe the real service, not because a page reaches an arbitrary length.